NHS continuing healthcare - adults

Timescales for NHS Continuing Care Assessments

There has been a big increase in requests for NHS continuing healthcare and NHS, including retrospective requests. 

In most cases, the full assessment and decision-making process should be no more than 28 calendar days from the date that the initial assessment gives a recommendation to proceed. Continuing healthcare teams in Hertfordshire and West Essex are working hard to respond to requests as quickly as possible. However, due to the volume of assessments the process can sometimes be longer, especially for retrospective requests.