If you are seriously ill or injured, dial 999 for emergency services.
You are not alone. If you or someone you care for finds themself in need of advice, social care support, or in crisis for any reason, the Hertfordshire Mental Health Learning Disability and Autism Health Care Partnership has pulled together information from partner agencies that may be of assistance.
Get Advice
CALM is a campaign dedicated to standing against suicide. Offering services and bringing people together to reject living miserably.
5:00 pm–midnight
Available 365 days a year.
Call: 0800585858 or webchat
Herts Mind Network delivers essential mental health support in Hertfordshire, providing a diverse range of services through seven Wellbeing Centres and other venues across all ten districts of the county. Services are available to all residents in Hertfordshire over the age of 18 and they offer dedicated services for 5-18 year olds.
They create opportunities for individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing.
Services are grouped in the following areas:
- Crisis services
- Complex needs and community support
- Employment support services and training
- Health and wellbeing
- Peer support
Varying available times
Call: 02037 273600
Email: info@hertfordshiremind.orgNHS Talking Therapies for Anxiety and Depression
Primary care mental health service delivering talking therapies for mild to moderate mental health conditions including anxiety and depression. There are a number of online support options available including webinars, self-help videos and guides.
A GP can refer you, or you can refer yourself directly without a referral.
Visit Talking Therapies' website for more information.
Call: 0800 6444 101
Email: hpft.spa@nhs.netOnline platform providing tailored therapy to those suffering from a range of mental health problems.
Appointments are available seven days a week, 6:00 am - 11:00 pm.
Mind in Mid Herts: has four centres – Stevenage, St Albans Welwyn Garden City and Hertford. They offer wellbeing services that support recovery from mental health problems, support people with long term conditions to stay well and prevent relapse. Services include counselling to men/women’s groups to peer support and more.
Telephone lines are open 10:00 am to 4:00 pm Monday to Friday.
Services:
in St Albans Monday to Friday 10:00 am to 4:00 pm with late night open to 8:00 pm on a Thursday (last meeting 7:00 pm)
in Stevenage Monday to Friday 10:00 am to 4:00 pm with late night open to 8:00 pm on a Tuesday (last meeting 7:00 pm)
in Hertford Thursday and Friday 10:00 am to 4:00 pm.
In Welwyn Garden City Monday and Tuesday 10:00 am to 4:00 pm.
There are also groups running outside the centres in North Herts: Harpenden, Welwyn/Hatfield and Hertford on the Sele Estate.Call: 03303 208100
Email: admin@mindinmidherts.org.ukMind Online Community: available 24/7: Side by Side: Talk about how you are feeling and connect with others.
https://sidebyside.mind.org.uk/
Mental health support helpline for people who identify as Transgender, Agender, Gender Fluid, Non-binary
Call: 0300 330 5468
Available Friday evenings from 8:00 pm to 11:00 pmProvides a safe space for you, someone you're worried about or wellbeing support. Open to anyone 24 hours a day through phone call, email, letter, self-help app and online chats.
Available 24/7
Call 116 123
Provides emotional support.
SANEline is open between 4:00 pm to 10:00 pm
365 days a year
Call: SANEline 0300 304 7000
Email: support@sane.org.uk
SANE Textcare: Complete the form to participate in text care.Struggling to cope and need to talk. Shout: Text Messaging Service may be able to help.
Available 24/7
Text Shout to 85258
Internet-based Cognitive Behaviour Therapy (iCBT)
A secure online self-help programme that might help with anxiety, stress and depression. The SilverCloud® platform is available to you through your GP.
Sleepstation may help to improve sleep.
(NHS GP Referral may be required for free access):
(Fee may be required)
Get Support
Talk about your feelings and how you’ve been coping.
Helpline: 0808 808 1677
Open hours:
Monday: 9.30 am - 5:00 pm
Tuesday: 9.30 am - 8:00 pm
Wednesday: 9.30 am - 8:00 pm
Thursday: 9.30 am - 8:00 pm
Friday: 9.30 am - 5:00 pm
Saturday: 10:00 am -2:00 pm
Sunday: 10:00 am - 2:00 pmHertfordshire's independent health and social care champion. They ensure NHS leaders and other decision-makers hear your voice and use your feedback to improve care.
They listen to needs, experiences and concerns about local health and social care services, so they can speak out on your behalf. They have statutory powers to hold the system to account.
They gather feedback through research and engagement and by inviting you to share your experiences.
They also offer a signposting service, if you have a query or complaint about your care and/or treatment – learn more: here for you.
Healthy Hubs Hertfordshire has varying hours of availability.
A free one-stop shop for health and wellbeing information, advice and support.
Visit Healthy Hubs Hertfordshire's website for more information.
Domestic abuse support, sexual violence support, and young people mental health counselling.
Email: hertsisva@oneymca.org
Helps people who, because of disability, illness, social exclusion and other challenges, find it difficult to express their views or get the support they need. Their mission is to empower people to have a voice and make a real difference to their lives. They are a charity and the advocacy, information and advice services we provide are free, independent and confidential.
Call: 0300 456 2370
Email: pohwer@pohwer.net
To make a referral for specific advocacy support.SignHealth (BSL)
NHS therapies for you or someone you care for who may be deaf and coping with anxiety and depression. All therapists are Deaf, or hearing and fluent in BSL, which means there is no need for an interpreter. Their therapists
understand deaf culture, and contact is secure and confidential.Psychological Therapy
Text: 07984 439473
Call: 01494 687606
therapy@signhealth.org.ukAvailable 24/7, the platform is a clinically managed, online community designed to improve mental health. Togetherall provides anonymous, peer-to-peer interactions that are accessible and available when you need it.
Self-Referral
Alzheimer’s Society provide continuous support, information and advice to people affected by dementia across Hertfordshire.
Email: central.herts@alzheimers.org.uk
Tel: 01707 378365 – Monday to Friday, 9am-5pm
0333 150 3456 – evenings and weekends
Visit BSL Psychological Therapy Service website.
NHS therapies for you or someone you care for who may be deaf and coping with anxiety and depression. All therapists are Deaf, or hearing and fluent in BSL, which means there is no need for an interpreter. Their therapists
understand deaf culture, and contact is secure and confidential.Crisis Text Service
Text DEAF to 85258Psychological Therapy
Text 07984 439473Email: therapy@signhealth.org.uk
Call: 01494 687606HertsHelp is an independent information and advice service designed to give people who are not quite sure what they need to know access to a well-trained triage service, ensure a fully accessible single access point to help people make contact with the right information advice and help, a welfare assistance service providing direct, practical and emotional support for residents experiencing crisis in Hertfordshire.
Make a Referral (via HertsHelp website)
Call: 0300 123 4044
Email: info@hertshelp.netHemel Hempstead Crisis House has four bed spaces that can be used if an overnight stay would help you to resolve your crisis. The beds are available (depending on capacity) seven days a week, 365 days a year.
To make a self-referral you can call the service from 7pm, seven days a week to talk to a member of the team. (Professionals can refer individuals at any time, seven days a week, by calling to speak to a member of the team.)
Email: nightlight@hertfordshiremind.org
Call: 01923 256391Mind in Mid Herts: has four centres – Stevenage, St Albans Welwyn Garden City and Hertford. They offer wellbeing services that support recovery from mental health problems, support people with long term conditions to stay well and prevent relapse. Services include counselling to men/women’s groups to peer support and more.
Call: 03303208100
Email: admin@mindinmidherts.org.uk
Get Help
If you need social care help, the Hertfordshire County Council Adult Social Care Services team will help establish what support you and/or your carer might benefit from.
Visit the Adult Social Care Services website for more information.
Ask for ANI (Action Needed Immediately) codeword scheme to enable victims of domestic abuse to access immediate help from the police or other support services, from the safety of their local community pharmacy.
Crisis Cafés at Watford and Stevenage are open during the following hours: 7:00 pm to 1:00 am every evening, seven days a week, 365 days a year.
Crisis Café in Ware is open 7:00 pm to 1:00 am on Friday, Saturday, Sunday and Monday.
Email: nightlight@hertfordshiremind.org
Call: 01923 256391Single Point of Access
Health professionals and qualified referral advisors provide advice and support to residents of Hertfordshire who are experiencing mental health difficulties or crisis or who need mental health support. SPA will offer guidance about local services and give information about self-referral if needed. It provides you or someone you care for with an initial assessment of their mental health needs, which will allow you (or them) to work together to determine what support would work best.
Call: freephone 0800 644 101 -- this number is open 24/7. Also, anyone can connect with SPA by calling 111 and choosing option 2.
Email: hpft.spa@nhs.net.
NHS 111 and select option 2 for mental health services.