If you are seriously ill or injured, dial 999 for emergency services.
You are not alone. If you or someone you care for finds themself in need of advice, social care support, or in crisis for any reason, the Hertfordshire Mental Health Learning Disability and Autism Health Care Partnership has pulled together information from partner agencies that may be of assistance.
Get Advice
CALM is a campaign dedicated to standing against suicide. Offering services and bringing people together to reject living miserably.
5:00 pm–midnight
Available 365 days a year.
Call: 0800585858 or webchat
Wellbeing Centres, IAPT Counselling Service, Peer Support Services
Varying available times
Call: 02037 273600
Email: info@hertfordshiremind.orgImproving Access to Psychological Therapies (IAPT)
Primary care mental health service delivering talking therapies for mild to moderate mental health conditions including anxiety and depression. There are a number of online support options available including webinars, self-help videos and guides.
A GP can refer you, or you can refer yourself directly without a referral.
Visit IAPT's website for more information.
Call: 0800 6444 101
Email: hpft.spa@nhs.netOnline platform providing tailored therapy to those suffering from a range of mental health problems.
Appointments are available seven days a week, 6:00 am - 11:00 pm.
Mind in Mid Herts: Social Support
Telephone lines are open 10:00 am to 4:00 pm Monday to Friday.
Services:
in St Albans Monday to Friday 10:00 am to 4:00 pm with late night open to 8:00 pm on a Thursday (last meeting 7:00 pm)
in Stevenage Monday to Friday 10:00 am to 4:00 pm with late night open to 8:00 pm on a Tuesday (last meeting 7:00 pm)
in Hertford Thursday and Friday 10:00 am to 4:00 pm.
In Welwyn Garden City Monday and Tuesday 10:00 am to 4:00 pm.
There are also groups running outside the centres in North Herts: Harpenden, Welwyn/Hatfield and Hertford on the Sele Estate.Call: 03303 208100
Email: admin@mindinmidherts.org.ukMind Online Community: available 24/7: Side by Side: Talk about how you are feeling and connect with others.
https://sidebyside.mind.org.uk/
Mental health support helpline for people who identify as Transgender, Agender, Gender Fluid, Non-binary
Call: 0300 330 5468
Available Friday evenings from 8:00 pm to 11:00 pmProvides a safe space for you, someone you're worried about or wellbeing support. Open to anyone 24 hours a day through phone call, email, letter, self-help app and online chats.
Available 24/7
Call 116 123
Provides emotional support.
SANEline is open between 4:00 pm to 10:00 pm
365 days a year
Call: SANEline 0300 304 7000
Email: support@sane.org.uk
SANE Textcare: Complete the form to participate in text care.Struggling to cope and need to talk. Shout: Text Messaging Service may be able to help.
Available 24/7
Text Shout to 85258
Internet-based Cognitive Behaviour Therapy (iCBT)
A secure online self-help programme that might help with anxiety, stress and depression. The SilverCloud® platform is available to you through your GP.
Sleepstation may help to improve sleep.
(NHS GP Referral may be required for free access):
(Fee may be required)
Get Support
Talk about your feelings and how you’ve been coping.
Helpline: 0808 808 1677
Open hours:
Monday: 9.30 am - 5:00 pm
Tuesday: 9.30 am - 8:00 pm
Wednesday: 9.30 am - 8:00 pm
Thursday: 9.30 am - 8:00 pm
Friday: 9.30 am - 5:00 pm
Saturday: 10:00 am -2:00 pm
Sunday: 10:00 am - 2:00 pmHealthy Hubs Hertfordshire has varying hours of availability.
A free one-stop shop for health and wellbeing information, advice and support.
Visit Healthy Hubs Hertfordshire's website for more information.
Domestic abuse support, sexual violence support, and young people mental health counselling.
Email: hertsisva@oneymca.org
Helps people who, because of disability, illness, social exclusion and other challenges, find it difficult to express their views or get the support they need. Their mission is to empower people to have a voice and make a real difference to their lives. They are a charity and the advocacy, information and advice services we provide are free, independent and confidential.
Call: 0300 456 2370
Email: pohwer@pohwer.net
To make a referral for specific advocacy support.
Self-Referral
Alzheimer’s Society provide continuous support, information and advice to people affected by dementia across Hertfordshire.
Email: central.herts@alzheimers.org.uk
Tel: 01707 378365 – Monday to Friday, 9am-5pm
0333 150 3456 – evenings and weekends
Visit BSL Talking Therapies IAPT Services website.
Crisis Text Service
Text DEAF to 85258Psychological Therapy
Text 07984 439473Email: therapy@signhealth.org.uk
Call: 01494 687606Countywide independent information and advice service. HertsHelp will listen and help you find independent support, guidance and information to get the most out of life. If you are not sure where to turn or even what you need.
Make a Referral (via HertsHelp website)
Call: 0300 123 4044
Email: info@hertshelp.netHemel Hempstead Crisis House has four bed spaces that can be used if an overnight stay would help you to resolve your crisis. The beds are available (depending on capacity) seven days a week, 365 days a year.
To make a self-referral you can call the service from 7pm, seven days a week to talk to a member of the team. (Professionals can refer individuals at any time, seven days a week, by calling to speak to a member of the team.)
Email: nightlight@hertfordshiremind.org
Call: 01923 256391Social Support
Call: 03303208100
Email: admin@mindinmidherts.org.uk
Get Help
If you need social care help, the Hertfordshire County Council Adult Social Care Services team will help establish what support you and/or your carer might benefit from.
Visit the Adult Social Care Services website for more information.
Ask for ANI (Action Needed Immediately) codeword scheme to enable victims of domestic abuse to access immediate help from the police or other support services, from the safety of their local community pharmacy.
Crisis Cafés at Watford and Stevenage are open during the following hours: 7:00 pm to 1:00 am every evening, seven days a week, 365 days a year.
Crisis Café in Ware is open 7:00 pm to 1:00 am on Friday, Saturday, Sunday and Monday.
Email: nightlight@hertfordshiremind.org
Call: 01923 256391Hertfordshire Partnership University NHS Foundation Trust (HPFT) - Single Point of Access (SPA) (all ages)
Mental Health Helpline
Available 24/7
Email: hpft.spa@nhs.net.
Freephone: 0800 6444 101
NHS 111 and select option 2 for mental health services.