Strike action ahead – information on local services

Significant disruption is expected from 7am on Wednesday 14 June and ending at 7am on Saturday 17 June, however there may be some disruption either side of this action.

The public are reminded that they should only attend accident and emergency departments at Princess Alexandra Hospital in Harlow, Lister Hospital in Stevenage and Watford General Hospital if they need treatment for a very serious illness or injury. Even with the careful planning that is taking place, both routine and emergency care are likely to be significantly affected. In order to prioritise life-saving emergency treatment for people who need it, hospitals will postpone some non-urgent operations, treatments and routine appointments. If you have a pre-booked appointment at hospital or a clinic, please attend as scheduled, unless you have been contacted and your appointment has been postponed.

This is really unfortunate for those whose treatment is delayed, but with the majority of doctors not working, remaining staff must cover the essential care patients need. Hospitals will not be able to run as normal and services will be working under immense pressure over several days. Some GP practices will also be without junior doctors during the industrial action.

Think carefully before you use NHS services.

NHS 111 is there 24 hours a day if you or a family member are unwell and need urgent medical help or advice on where to go. We have more staff in the NHS 111 service to cover this challenging week so please use 111 online or by phone if you cannot manage symptoms yourself at home.  

We appreciate your understanding and support at this challenging time.

Top tips for Hertfordshire and west Essex residents

• If you need urgent health help, use NHS 111 online (www.111.nhs.uk) or call 111. Your symptoms will be assessed, and you will be provided with healthcare advice or an appointment to see a doctor or nurse if this is needed. NHS 111 can also send an ambulance and can book an appointment for you in some services like urgent treatment centres.
• If you are in a mental health crisis, call NHS 111 and get straight through to mental health help by selecting option 2.
• Feeling a bit under the weather? The NHS website has lots of advice to help you to look after yourself when you have minor symptoms. There is also information about what is a serious medical emergency: When to call 999 - NHS (www.nhs.uk)
• Pick up a few medicines while you’re shopping so that you can look after very minor illnesses or injuries yourself.  You can buy basic essentials like paracetamol, ibuprofen, plasters, antiseptic cream, allergy medicine and indigestion remedies from pharmacies and supermarkets for less than the cost of a prescription. Remember, cheaper non-branded versions of medicines work just as well as branded products.
• Pharmacies can help with minor ailments and give advice on medicines. Find one near you by visiting www.nhs.uk and using the ‘Find a Pharmacy’ tool.
• If you have a computer or smartphone, you can use your GP practice’s e-consultation service, which directs your query quickly to the right member of practice staff, and helps free up the telephone lines for those who aren’t online.
• Accident and Emergency (A&E) departments at our hospitals only have the capacity to treat people who have serious or life-threatening conditions. If you use emergency services with a minor issue you are risking the lives of others and may not get the treatment for your symptoms as quickly as you will elsewhere.      
• Do not visit anyone in a hospital or care home if you have recently had diarrhoea or vomiting. Stomach bugs are easily spread, make already ill people very seriously unwell, and can lead to whole hospital wards being closed. Please wait 48 hours after your last bout of sickness or diarrhoea before visiting anyone who is vulnerable.  

Information on these services and self-help advice can be found at: https://hertsandwestessexics.org.uk/help-us-help